FAQ

Things you might be wondering

How do I export my WhatsApp chat? +

Open the chat, tap the menu, then "More" → "Export chat". Choose with or without media. You'll get a .zip file.

Do you store my messages? +

No. Your chat lives in your Google Drive. We read it on demand to build your book and forget when we're done.

Can I order multiple copies? +

Yes — the Heirloom tier ships two identical copies, or you can re-order any time from your dashboard.

Is 2FA required? +

Manual signups require TOTP 2FA by default. Administrators can toggle this site-wide. Social sign-ins use the provider's MFA.